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Directions and prices

You can easily find bus tickets for the date you are interested in, as well as choose the right flight for you, depending on the price and travel time, the number of available seats, the time and place of departure and arrival of the bus. Paying for an order takes no more than three minutes, and information about your trip is always at hand in the section «My order».

  • Train tickets
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Online tickets with UFS.Travel

UFS.Travel is an online travel service. We have been making traveling easy since 2003. On UFS.Travel you can buy train, aeroexpress and air tickets, and even book hotels. We also provide all the latest international news about air and train transport, and explain carriage rules and rates. UFS.Travel has one million visitors every month. Why people choose us:

Reliable carriers
When you buy a ticket from us, you are buying directly from the RZD system. You can view the train rating and read reviews before buying. We offer discounts, and you can collect points on your RZD-Bonus card.
Fast online booking
You can get everything on our website: buy train or air tickets, insurance, or book a hotel. You can complete electronic registration when you buy train tickets. If you do this, then you just have to show the train attendant your passport and boarding coupon.
Online refund
You do not have to go to the station to get a refund for your e-ticket. If you go to your personal account on UFS.Travel or in the Train Tickets app, you can get a refund for your full order, or for any individual e-ticket in your order.
24/7 support
Our support center works 24/7. You can get advice before and after buying. Our experts will answer all your questions by phone or email.
Mobile apps
Questions and answers
  • Train tickets
  • Avia
  • Aeroexpress
  • Bus
  • Hotels

If electronic registration is not available for the route or you did not register online, you will need your ticket and your passport, or another document that you specified when buying the ticket, to board the train.

If you registered online, show the ticket on the screen of your phone (or the printed ticket) and your passport, or another document that you specified when buying the ticket.

For children, you will need their birth certificate and ticket.

You can buy an e-ticket on our website in just a few simple steps:

Enter your destination, date of your trip, and the number of passengers. We will show you information on available trains, ticket availability and prices.

These are the same tickets that vendors see on their monitors in the booking offices at the station.

Select a train and a seat/berth location.

Enter your personal details.

Pay for the ticket using a convenient payment method.

You will receive a check coupon immediately after payment. This confirms that you have purchased the seat.

go to the website;

go to the My Orders tab or your Personal Account;

click the "return ticket" button

specify the number of tickets you want to return

click "check the refund amount";

The refund amount will be displayed on the screen, and you just need to click "Confirm ticket refund"

 

You will receive a confirmation email if the refund was successful.

If there is only one wrong letter and/or number, you can board the train without changing anything. If there is a mistake in your date of birth, and it does not affect the ticket price (it was not issued at the child fare), you do not have to correct it.

 

If there are more mistakes, you will need to get a new ticket. You can do this at ticket office; the service costs RUB 236.40. According to the rules, details can be changed only on a Federal Passenger Company (FPC) ticket. In practice, it is also possible for other carriers.

You can also return the old ticket and buy a new one.

Select the route and travel date

Enter the number of passengers

Select a flight

Enter the passengers' personal details

Confirm and pay for your order

 

The tickets will be issued within 20 minutes after payment and will be sent to you by email.

We accept bank cards from international payment systems Visa, MasterCard, Maestro and from the Russian payment system Mir.

 

Upon payment you will need to provide:

bank card number;

expiry date;

the card holder's first and last name;

CVV2 / CVC2 code.

Then confirm payment.

After successful payment, payment confirmation and the e-ticket itinerary will be sent to your email address and mobile phone.

An e-ticket is an entry in the airline's database. After you have paid for your ticket, you will receive a receipt with the ticket number confirming that the e-ticket has been issued.

To return an air ticket purchased through the UFS.Travel website, go to "My order" and send a refund application. To do this, select the refund type for your order, "full" or "partial", and enter the reason: "involuntary" or "voluntary" refund. Then click "confirm refund".

 Or can send us an email: avia@ufs-online.ru.

To get on the train you can show either the printed ticket or the e-ticket on your smartphone.

It is very easy to buy a ticket on our website:

Select fare, number of passengers and date of travel.

Enter the passengers' details

Check your order and pay with a bank card.

The tickets will be emailed to you after payment

If you do not receive your tickets, please contact us at support@ufs.travel

You can return the ticket in the «My Order» service. A ticket in a Standard/Business class carriage can be returned at least 24 hours before the start of the date of the trip for which the ticket was purchased.


Do not forget that tickets issued in one order cannot be returned separately.

If you are connecting for the first time:

Select MT_FREE in the list of available Wi-Fi networks

Enter the following address into your browser's address bar: gowifi.ru

Enter your telephone number

Press "Connect to the Internet"

 

If you are already registered:

Enter the following address into your browser's address bar: gowifi.ru

Press "Connect to the Internet"

Select the "Bus" tab and choose a route and date. The system will display the options available for the selected date.

Select an option that suits you.

Select a location.

Enter the passenger information.

Pay for the order.

We accept bank cards issued in Russia by the international payment systems Visa, MasterCard, and Maestro, as well as cards of the Russian national payment system Mir.

To make a payment, you are required to specify:

card number;

expiration date;

cardholder's full name;

CVV2 / CVC2 code.

Once you are done, confirm the payment.

After successful payment, a payment confirmation and bus e-ticket itinerary receipt will be sent to your e-mail and mobile phone.

Go to the website and select on the "My Order" tab.

Select the "Request a Return" button.

Specify the number of tickets you want to return.

Select the "Return Ticket" button.

If the return is successful, you will receive a confirmation by e-mail.

To board a bus following an intercity route, you need a ticket (itinerary receipt), which can be shown in electronic form, as well as your passport.

For interregional/international routes, you must have the original ID (for children under 14, the original birth certificate) that was used when purchasing the ticket and a printed copy of the itinerary receipt.

Step 1. Select the "Hotels" tab on the home page.

Step 2. Enter the location or name of the hotel, your stay period, and the number of guests.

Step 3. Choose a suitable option offered on the list. You can use filters to sort the list by price, number of stars, and type of accommodation. Before proceeding with the booking, read the cancellation policy, then click "Book."

Step 4. Enter your contact information and full names of the guests.

Step 5. Pay for the booking with a bank card or select the option to pay at check-in. Please note that available payment methods depend on the hotel and room you have chosen.

We accept bank cards issued in Russia by the international payment systems Visa, MasterCard, and Maestro, as well as cards of the Russian national payment system Mir.

To make a payment, you are required to specify:

card number;

expiration date;

cardholder's full name;

CVV2 / CVC2 code.

Once you are done, confirm the payment.

After successful payment, a payment confirmation and a hotel voucher will be sent to your e-mail and mobile phone.

Please note that each hotel has its own cancellation policy. You can cancel your booking through your Personal Account page on the partner's website or clarify the details by calling +7 (495) 663-12-30.

On the territory of Russia, Russian citizens are checked in with their internal passport, or birth certificate in the case of children under 14. A COVID-19 certificate is not required at this time.

To register at a hotel abroad, you will need a travel passport.