Train tickets – Buy train tickets online, price and schedule

Train tickets
Avia
Aeroexpress

What do I need to get on the train?

If electronic registration is not available for the route or you did not register online, you will need your ticket and your passport, or another document that you specified when buying the ticket, to board the train.

If you registered online, show the ticket on the screen of your phone (or the printed ticket) and your passport, or another document that you specified when buying the ticket.

For children, you will need their birth certificate and ticket.

How can I buy train tickets?

You can buy an e-ticket on our website in just a few simple steps:

Enter your destination, date of your trip, and the number of passengers. We will show you information on available trains, ticket availability and prices.

These are the same tickets that vendors see on their monitors in the booking offices at the station.

Select a train and a seat/berth location.

Enter your personal details.

Pay for the ticket using a convenient payment method.

You will receive a check coupon immediately after payment. This confirms that you have purchased the seat.

How can I return a ticket?

go to the website;

go to the My Orders tab or your Personal Account;

click the "return ticket" button

specify the number of tickets you want to return

click "check the refund amount";

The refund amount will be displayed on the screen, and you just need to click "Confirm ticket refund"

You will receive a confirmation email if the refund was successful.

What should I do if I entered passenger details incorrectly?

If there is only one wrong letter and/or number, you can board the train without changing anything. If there is a mistake in your date of birth, and it does not affect the ticket price (it was not issued at the child fare), you do not have to correct it.

If there are more mistakes, you will need to get a new ticket. You can do this at ticket office; the service costs RUB 236.40. According to the rules, details can be changed only on a Federal Passenger Company (FPC) ticket. In practice, it is also possible for other carriers.

You can also return the old ticket and buy a new one.

How do I buy an air ticket on the website?

Select the route and travel date

Enter the number of passengers

Select a flight

Enter the passengers' personal details

Confirm and pay for your order

The tickets will be issued within 20 minutes after payment and will be sent to you by email.

How do I pay for an air ticket?

We accept bank cards from international payment systems Visa, MasterCard, Maestro and from the Russian payment system Mir.

Upon payment you will need to provide:

bank card number;

expiry date;

the card holder's first and last name;

CVV2 / CVC2 code.

Then confirm payment.

After successful payment, payment confirmation and the e-ticket itinerary will be sent to your email address and mobile phone.

What is an e-ticket?

An e-ticket is an entry in the airline's database. After you have paid for your ticket, you will receive a receipt with the ticket number confirming that the e-ticket has been issued.

How can I return an air ticket?

To return an air ticket purchased through the UFS.Travel website, go to "My order" and send a refund application. To do this, select the refund type for your order, "full" or "partial", and enter the reason: "involuntary" or "voluntary" refund. Then click "confirm refund".

Or can send us an email: avia@ufs-online.ru.

What do I need to get on the train?

To get on the train you can show either the printed ticket or the e-ticket on your smartphone.

How can I buy a ticket?

It is very easy to buy a ticket on our website:

Enter the number of passengers

Select the rate and date (the ticket is valid for any route, but for the Business rate you must select a route)

Enter the passengers' details

Check your order and pay with a bank card.

The tickets will be emailed to you after payment

If you do not receive your tickets, please contact us at support@ufs.travel

Can I return an e-ticket?

You can return a ticket in the "My order" service. Standard class tickets can be returned by 23:59 of the day before the date of travel; business class tickets can be returned 3 hours before the departure time specified in the ticket.

Do not forget that tickets issued as a part of one order cannot be returned separately.

How do I connect to the Wi-Fi network on the train?

If you are connecting for the first time:

Select MT_FREE in the list of available Wi-Fi networks

Enter the following address into your browser's address bar: gowifi.ru

Enter your telephone number

Press "Connect to the Internet"

If you are already registered:

Enter the following address into your browser's address bar: gowifi.ru

Press "Connect to the Internet"