Feedback form

Enter name
Please enter your e-mail
Enter message text
Please confirm that you are not a robot *

We will answer all of your questions

To quickly reach customer services, call +7 (495) 269-83-65. We provide fast around-the-clock support 365 days a year.

You can also contact us via the feedback form or e-mail us at We will respond on weekdays between 8 a.m. and 8 p.m.

Please note that we cannot reserve train tickets by telephone or e-mail. You can order tickets on our website or via the Rail Russia - Train Tickets app.